Pinpoint I.T is a world class company serving the information technology needs of international and national companies through to medium and small businesses.
Since the company’s inception in 1998, Pinpoint’s commitment to customer service has seen the business develop significantly from merely providing computer hardware and software services, to offering a comprehensive range of I.T services, and solutions to aid in the productivity, efficiency, security and growth of their clients business.
This dedication to a quality product, and meticulous customer service, resulted in a company willing to evolve and embrace the ever changing face of electronic business practices. To best implement these practices and meet the many requirements of your business, Pinpoint I.T is divided into three interrelated divisions; Information Technology Services, Cloud Solutions and Communications.
We have a comprehensive I.T department with a full time helpdesk to answer all of your services calls and enquiries, an on-site team of engineers, a state of the art workshop with the latest diagnostic equipment & highly trained staff to repair all PC, notebook, server & networking issues. Our Newcastle Datacentre is a Tier 3+ world class facility offering multiple Cloud Services. We provide Managed Services where we proactively monitor and maintain your I.T. environment.
We believe that Information Technology plays a key role in any successful business. Information systems are crucial in collecting, manipulating, and utilising the valuable data, vital, to the growth of your business. As such, our qualified staff, with many years of accumulated formal training and real world experience, can assist your business to realise its potential, and reach its goals through our range of quality I.T. services and products.
We go above and beyond for our clients… read some examples of our commitment to our clients here.
Our Approach
Before we talk about solutions, we shine a spot light across your organisation to fully understand your people, processes and technology. We dig deep to uncover key insights; your business plans, plans for growth, new developments and current challenges you are facing. Once we understand where you are and where you want to be we can bridge the journey with tailored solutions and support for your business.
Our Mission
Our Goals
Our goals at Pinpoint I.T Australia are to provide top quality services & products and we strive to deliver the best possible results for our customers. We help clients across the board and aim to continue our growth both domestically and internationally.
Our Business
Pinpoint I.T Australia has been running strong for over 20 years. Our team adapts to the ever changing & evolving world of Information Technology.
We offer a wide range of I.T services, communication & networking solutions, hardware and software. We back this with onsite servicing & regular maintenance.
Our Clients
Our clients are the business owners of businesses that have multiple devices onsite or are in multiple office networks. They are looking for long-term solutions that cater for future growth. Our clients understand that regular maintenance is better than crisis management.
Our Team
Our team are professional, highly trained and motivated. Our staff are selected by their skills, knowledge and their drive to excel in customer service. They are willing to go the extra mile for our clients.
Our Uniqueness
We care about our clients and understand that I.T is vital to keeping your business running. We listen to our client’s needs and go the extra mile to plan, assist & resolve any I.T challenges you may face. We don’t provide band-aid measures, we provide long-term cures and preventative solutions.