IT Support

Pinpoint IT Australia are dedicated I.T. Professionals… we are here for our clients when they need us most.

Our IT Support service is tailored to your needs, offering expert IT advice and services designed to ensure that IT problems are resolved quickly and thoroughly.

We understand how important IT can be for any business and our team of experienced professionals are here to help you. Our IT Support Service offers advice, guidance and support on a wide range of IT issues such as: software installation and configuration; hardware installation, maintenance and repair; network setup and security; data backup and storage; disaster recovery plans; system monitoring, alerts, updates and upgrades; cloud solutions; email support, web hosting & more.

At Pinpoint IT we take the time to understand each clients individual requirements in order to provide quality IT support services that meet their specific needs. We strive to deliver IT services with a human-centric approach, so you can be sure you’re getting the best IT support experience possible.

Our IT Support Service is designed for businesses of all sizes and industries, providing them with the reassurance that IT problems will be dealt with promptly and efficiently. We are committed to helping our clients get the most out of their IT systems by offering proactive monitoring, maintenance, and advice on how to ensure your IT infrastructure is running smoothly 24/7. We have extensive experience in helping businesses plan for future growth and development – whether that’s through system migrations, mobile device management or cloud integration.

Our range of specialised support services ensure our clients stay secure, productive and profitable.

Service Helpdesk Support

Gain an advantage with optimised service delivery and continuous improvement. Our support desk team provide prompt technical support to resolve all of your IT issues. We help you run and manage your business technologies with our integrated service delivery model with services delivered when and how you need them.

Our IT Service Help Desk Support team is available 24/7, so you can be assured that all IT issues are addressed quickly and efficiently. We provide comprehensive IT support with an emphasis on customer service excellence. Our IT helpdesk staff are highly trained professionals who work closely with customers to resolve IT problems in a timely manner, ensuring maximum system uptime and business continuity.

We use the latest technologies such as remote access tools and IT asset management systems to ensure fast response times for IT issue resolution. We also offer proactive monitoring and maintenance services which enable us to continuously improve your IT performance – giving you complete peace of mind when it comes to the security and reliability of your IT infrastructure.

Onsite Support

Our qualified technical team come to your business to get you up and running promptly so you can get back to work quickly.

Our IT Service Help Desk Support team is also available for onsite IT support if necessary. Our team of expert technicians are fully trained to tackle any IT related issue that may arise. Whether it’s setting up new hardware, installing and configuring software or troubleshooting existing systems – we have the experience and knowledge to get the job done quickly and efficiently. We also provide preventative maintenance services which can help reduce IT downtime by proactively monitoring your IT systems for potential problems before they occur.

We understand that each business has its own unique requirements when it comes to IT, so our service is tailored to meet your individual needs. With Pinpoint IT Australia’s IT Onsite Support Services you can be sure you are getting the best IT support experience possible.

Remote Support

In most cases we can resolve your IT issues remotely over the Internet with fast prompt specialist support.

Pinpoint IT Australia provides IT Remote Support Services to help you manage and maintain your IT infrastructure. Our remote support solutions enable us to remotely access your IT systems to provide fast, cost effective IT support services. We use the latest technologies such as secure remote connection software so we can quickly address any IT issues you may be experiencing, without having to send technicians onsite.

Our remote IT support service is designed for businesses of all sizes and industries, providing them with the reassurance that IT problems will be dealt with promptly and efficiently. With our remote support services you can receive technical advice from our expert team of IT professionals who are always available 24/7 – giving you peace of mind that any IT challenges faced by your business will be dealt with swiftly.

Contact Us

Our IT Support Services are designed to meet your IT requirements, so please don’t hesitate to contact us for more information. Our team of IT professionals are always available and happy to provide assistance. We look forward to hearing from you soon.

Contact Details

Phone: (02) 4966 0391


If you’re looking for an IT Support service provider who provides exceptional customer service and technical expertise, please don’t hesitate to get in touch with Pinpoint IT Australia. We’d love to hear from you and discuss how we can help ensure your IT systems are running smoothly and efficiently.

For more information about our IT Support Service, please contact us today!

We look forward to helping you make the most of your digital infrastructure.

Consider the power SMART I.T could have
on your people, process and profits

Our clients are often surprised by the possibilities we present to them…
we think outside the box and craft tailored solutions.

SMART business I.T is what we do best.

Don't Just Take Our Word for It